Powerful CRM Solutions for Call Centers and BPOs
Streamiine your operations and boost productivity with our scalable, user-friendly CRM.
Features of UXD Call Center CRM
Smart Lead Management
Capture, track, and organize leads from multiple sources, including websites, ad campaigns, and social media. Optimize your conversion rates with our lead scoring
Automated Follow-Ups & Drip Campaigns
Engage prospects efficiently with WhatsApp, SMS, and email automation. Schedule personalized follow-ups and nurture leads through automated sequences.
Call Tracking & Recording
Monitor all inbound and outbound calls, record conversations, and analyze call performance to ensure better client communication and compliance.
Multi-User Role-Based Access
Manage teams effectively with role-based access control. Assign specific permissions to sales agents, managers, and admins for streamlined operations
Payment & Subscription Management
Easily handle billing, invoicing, and recurring payments with integrated payment gateways like Razorpay, Stripe, and PayPal. Automate subscription renewals and reminders.
Multi-Channel Communication
Seamlessly connect with clients via WhatsApp, SMS, email, and push notifications. Keep your customers engaged across multiple communication platforms.
Real-Time Analytics & Reports
Gain valuable insights with detailed sales, revenue, and customer engagement reports. Use AI-driven analytics to make data-backed decisions.
Integration with Third-Party Tools
Connect UXD CRM with trading platforms, recruitment portals, and real estate listing websites to streamline your operations and enhance efficiency.
Mobile CRM Access
Stay connected on the go with a mobile-friendly CRM dashboard. Manage leads, monitor sales, and track client interactions anytime, anywhere.
Budget Friendly
The foundation of our service is outstanding client support. With committed support teams on hand 24 hours a day, you may efficiently and quickly solve problems.
Scalable CRM for Your
Business
supporting small and medium-sized
businesses alike.
Performance
Manual Reporting
FAQs
CRM software supports automation and procedures in finance, HR, manufacturing, supply chain, services, procurement, and other areas. It is a comprehensive corporate management tool.
Software known as enterprise resource planning (ERP) is used by businesses to handle routine tasks including supply chain management, project management, accounting, procurement, and risk management.
Applications for Customer relationship management, or CRMs, are crucial for Call Centers because they combine many departments (finance, HR, supply chain, and production) into one platform, improving communication and streamlining procedures. CRM solutions significantly boost productivity by reducing manual errors and automating repetitive operations and centralizing data.
ERP systems are software programs that function by centralising data. The system gathers information from several business sectors and stores it in a central area for user access. allowing for the unrestricted flow of data.
ERP software has many benefits, including the ability to be tailored to your company’s needs, the protection of any sensitive data handled by other organisations, and robust integration capabilities with other systems.
To know about Cost of ERP email us at info@userexperiencedesignindia.com and Our team will contact you shortly.
